tekka baji's Privacy Policy

tekka baji, as a responsible online betting and casino platform, fully respects the personal information of its users. In line with the mission and values stated on our About Us page, we believe that transparency and protection of data are the foundation of a healthy digital service. This privacy policy applies to the tekka baji website and mobile application.

Please read this page carefully. By using tekka baji's services, you are agreeing to all the terms of this privacy policy. This policy applies together with our Terms and Conditions.

1. Scope of Data Collection

   tekka baji may collect the following types of information for registration, transactions, and service improvement:

   A. Identity Information

   • Full name and date of birth
   • National ID card or passport details (where applicable)
   • Mobile number and email address

   B. Financial Information

   • bKash, Nagad, or Rocket account numbers (for transaction verification)
   • Deposit and withdrawal history
   • Information related to balance and bonus activities

   C. Device and Connection Information

   • IP address and browser type
   • Device operating system and version
   • Session time and page visit information
   • Cookies and local storage data

   D. Gaming Activity Information

   • Play history and bet details
   • Win/loss information and session duration
   • Preferred game categories and usage patterns

2. Purpose of Data Use

   Collected information is used only for the purposes listed below:

   • Creating accounts and verifying identity
   • Processing financial transactions and preventing fraud
   • Managing bonus and promotion activities properly
   • Providing customer service and resolving issues
   • Ensuring platform security and detecting irregularities
   • Conducting analysis to improve service quality
   • Complying with applicable laws and regulations
   • Monitoring responsible gaming activities

   tekka baji does not sell your information to third parties. However, limited and contractually bound information may be shared with specific service providers for operational purposes, as detailed in the section below.

3. Data Storage and Security

   tekka baji uses SSL encryption technology to keep your personal information secure. Our servers and databases are maintained in a secure environment, and multiple security layers are used to prevent unauthorized access.

   Retention Period

   Your information is retained for as long as your account is active and for as long as necessary to meet legal obligations related to the service. Financial transaction records may be kept for an extended period for audit and fraud prevention purposes.

   Internal Access Control

   Only authorized staff can access your information, and they operate under strict confidentiality obligations. Every data access is recorded in a log.

4. Sharing Information with Third Parties

   tekka baji may share information in the following limited cases:

   Payment Processors

   Relevant financial information is shared with bKash, Nagad, and Rocket to process transactions through their mobile financial services. This sharing is solely for transaction verification and processing.

   Technology and Analytics Services

   Limited information may be shared with trusted technology partners to analyze the platform's technical operations and service quality. These organizations are contractually bound to meet our privacy standards.

   Legal Obligations

   tekka baji may be required to provide relevant information in response to a court order or a lawful request from a competent authority. In such cases, only the minimum necessary information is provided.

5. Cookies and Tracking Technologies

   The tekka baji website and app use various types of cookies and similar technologies. These help improve your experience and maintain the platform's functionality.

   Essential Cookies

   These cookies are essential for maintaining login sessions, security verification, and core account functions. They cannot be disabled.

   Functional Cookies

   These cookies are used to remember your preferred language, display settings, and other preferences. Disabling them may reduce some conveniences.

   Analytics Cookies

   These cookies are used to collect anonymous statistics about how users interact with the platform. This allows us to continuously improve the service.

   Most browsers allow you to control cookies. However, disabling core functional cookies may cause some tekka baji services to not work properly.

6. User Rights

   As a tekka baji member, you have the following rights regarding your personal information:

   • Right to Know: You can request to know what information is stored about you.
   • Right to Correction: You can request correction of inaccurate or incomplete information.
   • Right to Deletion: You can request that your information be deleted in certain circumstances, though it may not be possible to delete all information if legal obligations exist.
   • Right to Object to Processing: You can object to your information being used for specific purposes.
   • Data Portability: In some cases, you can request to receive your information in a structured format.

   To exercise these rights, contact our support team via live chat or email. We generally respond within 30 working days.

7. Protection of Minors' Information

   All tekka baji services are for users aged 21 and above only. We do not intentionally collect any personal information from minors. Age is verified at registration, and if anyone registers with false information, their account will be cancelled.

   If we become aware that we hold information about a minor, we immediately delete that information and close the related account. To learn more about responsible gaming, please read our Responsible Gaming page.

8. Steps in Case of a Security Breach

   In the event of a data security breach, tekka baji will take the following steps:

   • Our security team will be activated as soon as the breach is identified.
   • The scope of affected data will be determined and prompt action will be taken.
   • Affected users will be notified appropriately.
   • Necessary technical measures will be taken to prevent such incidents in the future.

   If you believe your account or information has been compromised, please notify us immediately through our 24/7 live chat.

9. Changes to the Policy

   tekka baji may update this privacy policy as needed. For significant changes, members will be notified in advance via their registered email or platform notifications.

   Continuing to use the service after any changes means you are considered to have accepted the new policy. We therefore recommend checking this page regularly. Alongside this policy, our FAQ page also has answers to many frequently asked questions.

10. International Data Transfers

    tekka baji's technology infrastructure may operate on servers in various countries. In such cases, your information may be transferred to another country. However, all transfers maintain the protection standards described in this privacy policy, and appropriate contractual safeguards are used to protect the data.